services & facilities

services and facilities for our guests at our Queenstown Hostel

Open 6am to 10pm, our Kitchen leaves nothing to be desired. It’s equipped with 2 cook-tops, 2 ovens, microwaves, mountains of fridge space, an auto-urn for hot coffee/tea/hot chocolate (which is free!), toasters, spices, and a stunning view over Lake Wakatipu to start your mornings.


The Communal Bathroom is also open 24 hours, and is a uni-sex bathroom with full-length shower and toilet partitions. Theres 3 showers, 3 toilets and 2 sinks. Free shower gel is in each shower and FREE TOWELS are available at reception, so no excuse for going to bed dirty!


Open 6am to 9pm, our Ski/Board/ Bike Storage is located within the laundry. Key card accessible and under 24hr surveillance, it’s a great, safe place to store your sporting equipment when it’s not in use. The storage is also equipped with heaters during the winter months.



Our 24 hour Lounge Room is equipped with 2 LCD TV’s (one is a smart TV specifically for movies, NETFLIX, and SKY TV, and one for video games), an Xbox and Nintendo Wii, board games and guitars. Theres also a book swap, a use and return travel library and computer kiosk for net access.


The Washatipu Laundromat is self-service and available on a coin operated basis. Didn’t bring detergent? Don’t worry! There’s a detergent machine inside the laundry that’s also coin operated. The laundry is operational between the hours 8am and 9pm to get your washing done. 


Finally, our Reception acts as our check-in station, Information and Tour Booking desk, and general after-hours hangout for the night owls. Book your next adventure, extend your reservation, ask about the best restaurants, or just generally meet some of your fellow travellers in a warm and inviting zone. The reception is currently open between 9am and 7pm.

And that’s just the communal areas! In every room you’ll find:

  • fully-made beds with quality linen and duvets
  • heat-pumps in every room
  • double glazing on all windows
  • plantation shutters to welcome or shut the world out
  • keycard entry
  • reading lights and power points for every bed
  • secure storage lockers for every bunk
  • daily room cleaning
  • a free towel available on check-in
  • FREE UNLIMITED WIFI available throughout the hostel

Almost every room has it’s own en-suite (shower/toilet/basin), and our 4 person rooms/family rooms/triples/twins also come equipped with fridge and LCD TV. 

If you’re booking a Queen or a Double room, you’ll also have a fridge, microwave, and tea/coffee-making facilities in your room.  You’ll also be able look out to some of the best views available from accommodation providers in Queenstown, right next to beautiful Lake Wakatipu!

Most importantly, if there’s anything we can assist you with before or during your stay, please just let our friendly reception staff know – if there’s an issue, we would love the opportunity to fix it if it’s within our ability.

Just make sure you book sooner rather than later, as we would hate for you to miss out!

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