No Show

– In case of a “no show”, the first night’s rate will be charged to your card.  Please be aware that there are different conditions stipulated for New Years Eve reservations, which you will be instructed of when your reservation is confirmed.

Cancellation policy

–  Cancellations and modifications are allowed up to 48 hours PRIOR to arrival without any costs. You can do this anytime via email or by phone 8:00am to 9:00pm.

–  Cancellations WITHIN 48 hours will be charged for the first night.

– Please be aware that there are different conditions stipulated for New Years Eve reservations, which you will be instructed of when your reservation is confirmed.

Check In and Check Out Times

–  Guests may check-in from 2:00pm on their arrival date, and must check out by 10:00am on their departure date.

– Reception is open from 8:00am to 9:00PM pm every day.  If you require a later check in, please let us know.  There is onsite management 24/7.

Cleaning and Damages:

–  The guest/s will be responsible for damage to the premises or loss of or damage to any items in the premises and will be required to pay the cost of replacement or repair of any such item damaged or lost.

Use of Premises:

–  At no time during the occupancy shall more than the number of persons shown on the confirmation reside overnight at the premises, without the prior consent of the property managers, whereupon extra charges will be made. This includes refunds to other guests for who have been caused inconvenience.

– We are a strict NON-SMOKING premises – we provide a covered smoking area out the front of the hostel, but there is strictly no smoking in the rooms.  If you smoke in our rooms, our high sensitivity smoke alarms will sound and you will be removed from the premises without refund and charged a callout fee for the fire brigade.


–  No responsibility is taken for guests personal property left on the premises.

– Guests under the age of 18 must be accompanied by a parent or guardian.

– Whilst alcohol is allowed on-site, guests must abide by the guidelines stipulated by AbsolootQT staff at all times.  Failure to do so will result in the guest forfeiting their accommodation and being removed from the premises without refund.

Accepted Credit Cards:

– Visa and Mastercard, which both incur a 2% credit card fee.

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