Job opportunities currently available at our Queenstown hostel


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Hostel manager


Our dynamic accommodation business is looking for a Hostel Manager to assist in managing our operation.  The role requires someone with fantastic people and time management skills, a responsible attitude, and be willing to problem-solve.  A successful candidate will be equipped with a majority of the following:


  • Be able to manage reception and the operation of the facility day-to-day
  • Manage all staff and requirements appropriately, including training when necessary at all levels
  • Manage point-of-sale and reservation systems, including end of day processing and PMS allocation
  • Manage reservation inquiries and confirmations across all mediums, particularly for groups and 3rd parties
  • Cash handling and banking requirements associated
  • Communicate with clients, staff, and all 3rd parties such as tour operators, agents and contractors effectively
  • Perform maintenance and repairs within their abilities as required
  • Perform stock requests and run errands as required for general operation
  • Act as guest liaison and primary representative of the business
  • Engage with guests appropriately and effectively, including managing expectations and complaints
  • Adhere to budgets and forecasts, managing where possible both expenses and incomes
  • Possess at least 3 years relevant experience in hospitality/accommodation
  • 1 year in sales experience/1 year in Queenstown experience a bonus
  • Must be an NZ resident or citizen
If you meet the above criteria, please send your CV to [email protected]
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