– To receive a promo code, you must book on our Winter Packages Portal.  Bookings via third parties, over the phone, via email or in person will not receive a promo code.

– Your accomodation booking and activity booking made with your promo code must be in the same guest name. Any promo activity bookings made in the names of people not staying in your booking will be cancelled.  You must not pass your promo code to other people that are not part of your booking.

– Only bookings for 5 nights or more are eligible for a package deal or to receive a promo code.  Bookings must be made between the 15th of June 2024 and the 13th of October 2024 (inclusive) to be eligible for the applicable accommodation rates and promo code.

– As per our normal Terms & Conditions, if you have children under the age of 18, any room needs to be booked out in full – under 18’s cannot be occupied in shared rooms with other guests, and if you attempt to do so our normal conditions of stay will apply.

– Rentals from Cardrona Alpine Resort and Treble Cone include skis + boots + poles or snowboard + boots only.

– Rentals from Quest Rentals can be specifically itemised, or be packages of equipment.  Please get in touch once you’ve made your reservation to find out pricing and create a reservation.

– Cardrona Alpine Resort and Treble Cone consider the child age-group to include 2-17yr old

– General Cancellation Policy (including No-Shows):

• Guests that have utilised the promo code to make a booking are not eligible for free cancellation.
• To receive a free cancellation, you must cancel 7 days prior to arrival date AND must not have used your promo code to book any of package options below.
• If you cancel within 7 days of arrival or use the promo code given to you in your confirmation, you will not be eligible for a free cancellation and the credit card information supplied during your reservation confirmation will be charged in full (2.5% surcharge applies)
• If you are a no-show you will be charged in full to the credit card information supplied during your reservation confirmation (2.5% surcharge applies).

– Cardrona Alpine Resort and Treble Cone products are non-refundable for any reason once within their non-cancellation period – this includes injuries sustained before or during your package period, illness, bereavement, emergencies or otherwise.  Please make yourself aware of all Terms & Conditions specific to each resort by reviewing the Cardrona Alpine Resort website and Treble Cone website – all activity bookings are subject to the operators’ Terms and Conditions, and it is up to participants to make themselves aware of any terms, conditions, and health + safety information available and provided by the operators.

– Please make yourself aware of the terms and conditions of Harris Mountain Heli-ski by reviewing the Harris Mountain Heli-ski website – all activity bookings are subject to the operators’ terms and conditions.

– Please make yourself aware of the terms and conditions of Alpine Heli-ski by reviewing the Alpine Heli-Ski website – all activity bookings are subject to the operators’ terms and conditions.

– Please make yourself aware of the terms and conditions of The Helicopter Line by reviewing the Helicopter Line website – all activity bookings are subject to the operators’ terms and conditions.

– Please make yourself aware of the terms and conditions of Glenorchy Air by reviewing the Glenorchy Air website – all activity bookings are subject to the operators’ terms and conditions.

– Please make yourself aware of the terms and conditions of Onsen Hot Pools by reviewing the Onsen Hot Pools website – all activity bookings are subject to the operators’ terms and conditions.

– Unless mentioned otherwise above, at all times our general Terms & Conditions will apply.

– Confirmation of your reservation confirms you accept responsibility for making yourself aware of all applicable Terms & Conditions.

– Confirmation of your reservation confirms your acceptance of all Winter Package Terms & Conditions, Absoloot Hostel QT Terms & Conditions, and individual operator Terms & Conditions accordingly.