{"id":26,"date":"2010-06-09T05:52:30","date_gmt":"2010-06-09T05:52:30","guid":{"rendered":"https:\/\/absoloot.co.nz\/?page_id=26"},"modified":"2024-02-08T10:49:05","modified_gmt":"2024-02-07T21:49:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/absoloot.co.nz\/about-us\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

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button_bg_color__hover=”#ffffff” button_bg_color__hover_enabled=”on|hover” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”https:\/\/absoloot.co.nz\/about-queenstown\/laundromat\/” button_text=”Laundry” button_alignment=”center” _builder_version=”4.16″ custom_button=”on” button_text_color=”#727272″ button_bg_color=”#f7f7f7″ button_border_width=”0px” button_use_icon=”off” custom_css_main_element=”min-width:96%;” global_colors_info=”{}” button_text_color__hover=”#000000″ button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”#ffffff” button_bg_color__hover_enabled=”on|hover” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”https:\/\/absoloot.co.nz\/about-us\/sustainability\/” button_text=”Sustainability” button_alignment=”center” 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custom_padding__hover=”|||”][et_pb_text content_tablet=”<\/p>\n

Frequently Asked Questions about Queenstown & our accommodation<\/h1>\n

” content_phone=”<\/p>\n

Frequently Asked Questions about Queenstown & our accommodation<\/h1>\n

” content_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Lulu Clean Bold||||||||” header_text_align=”center” header_font_size=”24px” text_orientation=”center” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”24px” header_font_size_phone=”22px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Frequently Asked Questions about Queenstown & our accommodation<\/h1>\n

[\/et_pb_text][et_pb_toggle title=”what are my booking’s terms and conditions?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

You can find a list of all the terms and conditions relevant to your booking HERE<\/strong><\/a><\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Where are you located?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

We are closer to Lake Whakatipu than any other accommodation provider in Queenstown!\u00a0 Trust us, we measured \ud83d\ude42<\/p>\n

We are located at 50 Beach Street in Queenstown, which is the street that runs parallel to Shotover Street (the main street in town).\u00a0 We are only a short stroll from the public bus stops on both Stanley Street and the Steamers Wharf\/Crown Plaza bus stop.\u00a0<\/p>\n

If you are arriving by car – and there is no special event taking place – you should be able to stop on Beach Street near our location to load and unload.\u00a0 Please be aware that you have approximately 5min to do so.\u00a0 Please see the ‘How Do I Get There’ section below for more information!<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”how do i get there?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

If you are arriving by Intercity bus <\/strong>– you should be dropped at Athol Street.\u00a0 From there it\u2019s just a 200m walk down Beach Street and you\u2019re there!\u00a0<\/p>\n

If you are arriving by plane<\/strong> – the cheapest option is the Orbus which will cost $10.\u00a0 You just get off at the Steamers Wharf\/Crown Plaza stop, turn left off the bus and walk 100m with the lake on your right to our location on Beach Street.\u00a0 You can also get off at the Stanley Street bus stop, and we’re approximately 150m away.\u00a0\u00a0<\/p>\n

If you purchase the ‘Bee’ card from the driver (approx. $5), then all transfers around the Queenstown district are only $2 – it really is the best\/cheapest way to get around, and means you don’t have to find parking!<\/p>\n

If you are arriving by car<\/strong> – vehicle access to Lower Beach Street is via Shotover Street then Rees Street*.\u00a0 You can load\/ unload anywhere on Lower Beach Street right outside our door (please make sure your car is stopped to the side to allow through traffic).\u00a0 Please be aware that this is loading-only, and you have approximately 5 minutes in this area.\u00a0 If you are unable to check-in within this time for any reason, we would advise you to drop your bags off with us and locate a parking space.\u00a0<\/span><\/p>\n

*In the event that council close access to Rees Street due to a special event, access should be via Cow Lane*.\u00a0 <\/span><\/p>\n

*In the event that this laneway is also closed due to an event, please utilise the designated loading zones on Shotover Street to load\/unload your luggage.\u00a0 Please be aware that you have only approximately 5 minutes in these loading zones.\u00a0 If you are unable to check-in within this time for any reason, we would advise you to drop your bags off with us and locate a parking space.\u00a0<\/span><\/span><\/p>\n

If you are arriving by SuperShuttle or Taxi<\/strong> – SuperShuttle fairs vary in price depending on passenger numbers, and this service can be pre-arranged with them here<\/a><\/span><\/strong> – <\/a>\u00a0<\/a>this service will drop you close to our location.\u00a0 A taxi will prove most convenient, but will likely cost the most.\u00a0 Please be aware that deregulation of the taxi industry has meant there are some operators that less than trustworthy, so choose at your own discretion!\u00a0 We recommend Queenstown Taxi’s<\/a><\/span><\/strong> or Green Cabs<\/a><\/span><\/strong> only.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”where can i park?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

Unfortunately due to our amazing location in town, we do not have any private parking available at the hostel.\u00a0<\/p>\n

We recommend that guests with vehicles access our location via Rees Street or Cow Lane*.\u00a0 You can stop for 5min to load\/unload luggage anywhere on Lower Beach Street (please pull to the sides to maintain access), and we can advise you of parking options.\u00a0 Please see\/download the map below for all parking options close to our location.\u00a0 Please be aware that you have only approximately 5 minutes in this area to load\/unload.\u00a0 If you are unable to check-in within this time for any reason, we would advise you to drop your bags off with us and locate a parking space.\u00a0<\/span><\/p>\n

*Please be advised that if access into Lower Beach Street by vehicle is prevented because of a special event, we recommend to utilise the loading zones on Shotover Street.\u00a0\u00a0 Please be aware that you have only approximately 5 minutes in these loading zones.\u00a0 If you are unable to check-in within this time for any reason, we would advise you to drop your bags off with us and locate a parking space.\u00a0<\/span><\/p>\n

There is free 24hr on-street parking available in surrounding blocks nearby.\u00a0 These obviously work on a \u201cfirst come, first serve\u201d basis.\u00a0 These are available on Man Street, Lake Street, Isle Street, Brunswick Street, Thompson Street, Lake Esplanade and Park Street.\u00a0 Just do not park on yellow lines or between parking signs or driveways.\u00a0 Please see the map below. Parking places are highlighted with a red line.<\/p>\n

There is also a paid parking garage located quite close to our location (Man St. Parking Station) in which parking costs around $20 for 12hrs. See the map for other paid options highlighted with the ‘P’ symbol.\u00a0<\/span><\/p>\n

\"\"<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can people under the age of 18 stay?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

Absolootly!\u00a0 However as we are a hostel environment we do have limitations.<\/p>\n

If anyone is under the age of 18 they must be accompanied by a parent or guardian.<\/p>\n

Guests under the age of 18 also cannot stay in shared-room environments.\u00a0 Any guest under the age of 18 must<\/span> stay in private configurations with their parents or guardian – check out our family rooms<\/a><\/span><\/strong> page for configurations that will suit!<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”can i book tours with you?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

Of course you can!\u00a0 Our friendly reception team are here to help you get the most from your Queenstown experience.<\/p>\n

We can help you organise almost everything you would want to do in Queenstown.\u00a0 And if you want to have things pre-organised before you arrive, all we need is for you to contact us<\/a><\/strong><\/span> with your preferred activity, preferred dates and some payment details.<\/p>\n

If you\u2019re keen on doing something – but not entirely sure what you want to do – we can advise you in the right direction once you\u2019re here and have a better idea of your surroundings and what\u2019s available.\u00a0 We also recommend to have a look at our tours<\/a><\/strong><\/span> page to give you a better idea then get in contact with us!<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”what are the reception hours?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.17.4″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

Our current reception hours are 9am to 9pm.\u00a0 If you believe you will arrive after 9pm, please get in touch with us prior to your stay<\/a><\/strong><\/span> to let us know so we can arrange a late check-in.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”When can i check in?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

You can check-in at approximately 3pm on the day of your reservation.<\/p>\n

Earlier check-in MAY be available on the day, however this is subject to housekeeping – because we definitely need to provide you with a clean room!<\/p>\n

If you arrive early in the day before we can check you in, we can store your things and you can chill out in our TV\/Games room, relax in our premier kitchen, or hang in our comfy reception area and talk to our team about your next adventure!<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=” can i check in after 9pm?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.17.4″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

Yes you can!\u00a0 You just need to get in touch with us via phone or email – preferably before the day of your arrival.\u00a0 If you only realise you’re going to be late on the day of your arrival, please get in touch with us specifically via phone – before 9pm – on +64 (0)3 442 9522.<\/p>\n

We have a late check-in process to provide to you, so it is important that you let us know as soon as you do.<\/p>\n

We cannot assist if you get in touch with us after 9pm on the day you are due to check-in, and you will be considered a ‘no show’ for your reservation.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=” can i check out before 9am?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

Yes you can!\u00a0 \u00a0Please just inform us before the day of your departure so we can provide the early check-out process to you.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can i request a bottom bunk?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

Yes you can, however requests can only be made if you have booked directly with us and not through a third party.\u00a0 This request is also subject to availability.\u00a0 Whether or not we can give you a bunk you prefer depends on who checked out in the room type you have booked.\u00a0 When we are busy we can only give you a bed that somebody has checked out of.\u00a0<\/p>\n

Please note that the bed you chose to occupy when you check-in is the bed you must occupy for the duration of your stay in that room.\u00a0 Anybody found to have moved beds without permission or that we were not made aware of will be charged for the extra bed they have occupied.\u00a0 If you wish to relocate beds during your stay, please request to do so at reception between 9am and 11am, and we will confirm if we are able to meet your request!<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”do you have bag storage?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

Yes we do!\u00a0 It’s free, provided you’re staying with us. The hours storage is open for you to store or collect your things are between 9am and 9pm.\u00a0 You just need to use the labels provided to inform us of your collection date\/name.<\/p>\n

Multiple Day Baggage Storage (Overnight)<\/strong> This is a free service, however please be aware we cannot store multiple items of baggage\u00a0per person –\u00a0<\/span>we can store 1 hand luggage\u00a0size bag per person.\u00a0<\/span><\/b>We do not have the space to store large suitcases and backpacks. You must also have a reservation in our system to return to after your days away.\u00a0 All bags must be zip sealed or locked – no loose items \/ shopping bags\/ carrier bags \/ bin bags permitted.<\/span><\/p>\n

Any guests that leaves behind bags bigger than “carry on’ size or hand luggage size will be charged a fee of $50 per bag, per day<\/strong>. We do not have the space for large bags and suitcases.\u00a0<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=” are there lockers in the rooms?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

Yes!\u00a0 All of our multi-bed rooms have large under bed personal lockers inside!\u00a0<\/p>\n

There’s enough space for your suitcase and anything else you want to put in there.\u00a0 You just need your own padlock, or you can purchase one from our friendly reception team for $8 between 9am and 9pm.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”do you provide linen?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

YES!\u00a0 We have fully made beds comfy beds, and if you ask nicely enough we might even have a towel for you!\u00a0 Please note that sleeping bags are not permitted in the rooms – these need to be left in our storage facility.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”do you provide hair dryers?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

YES! and hair straighteners! These are avilable on reception upon request for free. These are used by the whole hostel though, so please ensure you return these as soon as you have used them. We don’t want to bother you in your room to request them back for somebody else to use.\u00a0<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=” how long does it take to get to the ski fields?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

Coronet Peak: 30min
The Remarkables: 45min
Cardrona: 60-75min
Treblecone: 100-120min<\/p>\n

All times provided are approximations only – we cannot reasonably predict the driving conditions you might experience on your day of travel, but the times provided are reasonable expectations.<\/p>\n

If you do not have your own set of wheels, transport can be organised for you which will vary in cost depending on your preferred mountain.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”do you have ski\/board storage?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

Yes we do!\u00a0 We have a secure ski\/board storage area in our fully equipped laundry on the premises.\u00a0 It is accessed by your keycard, and is under 24hr surveillance \u2013 it\u2019s also locked down during the evenings betwen 9pm and 6am, so if you need to get your gear out before 6am it\u2019s best to let us know the night before.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”do you have bike storage?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

Yes we do!\u00a0 Our ski\/board storage converts to a secure facility for bikes over the warmer months, and operates in the same fashion.\u00a0 It’s key-card accessible, under 24hr surveillance, and is locked down between 9pm and 6am.<\/p>\n

Please note that bike storage is for bikes only<\/strong>.\u00a0 We are unable to store your bike box or bike bag in the same room. Guests who leave bike boxes behind at our premises after checkout will incur a minimum fee of $200 for it to be collected by the recycling\/ waste management company.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”do you have laundry?” open_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_text_color=”#000000″ title_font=”Lulu Clean Bold||||||||” title_font_size=”14px” body_font=”Avant Garde Medium||||||||” global_colors_info=”{}”]<\/p>\n

Yes we do!\u00a0 The Washatipu Laundromat next door is open from 9am to 9pm and is self service. Wash and Dry are $6 each and laundry detergent is $2. Machines take coins only – We can change your notes if you have New Zealand dollars. We cannot give you money from your credit card.\u00a0<\/p>\n

Please be aware that we sometimes need to close the laundromat during busy laundry days from 10am to 2pm.\u00a0<\/p>\n

[\/et_pb_toggle][et_pb_text _builder_version=”4.16″ text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Anything we’ve missed? Please<\/span>\u00a0contact us!<\/a><\/strong><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.6.5″ min_height=”182px” custom_margin=”|auto|0px|auto|false|false” custom_padding=”||0px||false|false” global_module=”2066″ saved_tabs=”all” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/absoloot.co.nz\/wp-content\/uploads\/2020\/01\/absoloot-logo-primary-accommodation-queenstown-tiny.ico” alt=”Absoloot Hostel QT Logo” title_text=”absoloot-logo-primary-accommodation-queenstown-tiny” align=”center” admin_label=”absoloot logo” _builder_version=”4.16″ max_width=”70px” module_alignment=”center” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions about Queenstown & our accommodationYou can find a list of all the terms and conditions relevant to your booking HEREWe are closer to Lake Whakatipu than any other accommodation provider in Queenstown!\u00a0 Trust us, we measured \ud83d\ude42 We are located at 50 Beach Street in Queenstown, which is the street that runs […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":2,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"What do I bring with me?<\/strong>\r\n\r\nRefer to \u201cWhat to Bring<\/a>\u201d.\r\n\r\nWhere are we located? <\/b>\r\n\r\nWe are closer to the water than any other accommodation provider in Queenstown (let alone hostel).\r\nWe are located at 50 Beach Street, which is the street that runs parallel to Shotover Street (the main street in town).\r\n\r\nHow do I get there?<\/b>\r\n\r\nIf you are arriving by bus (Intercity, Atomic Shuttles or Naked Bus), you should be dropped at Athol Street \u2013 from there it\u2019s just a 200m walk down Beach Street and you\u2019re there!\u00a0 <\/b>\r\n\r\nIf you are arriving by plane, the cheapest option is the Connectabus <\/span><\/a>which will cost $12 \u2013 you just get off at the Camp Street stop, then walk 150m to our location on Beach Street just around the corner.\u00a0 Alternatively, you can pre-arrange a Supershuttle<\/span><\/a>\r\n\r\n(costs will vary depending on passenger numbers \u2013 this service will drop you at our doorstep.\u00a0 Finally, a taxi will prove most convenient, but will cost the most.\u00a0 So choose at your own discretion!)<\/b>\r\n\r\nWhere can I park?<\/b>\r\n\r\nUnfortunately due to our primary location in town, parking does come at a premium. There is free 24hr on-street parking available in surrounding blocks nearby, however these obviously work on a \u201cfirst come, first serve\u201d basis. There is free on-street parking available \u2013 including loading zones \u2013 from approx. 8:30pm to 8:30am, which is perfect if your intention is to be on the slopes from morning to dusk. \u00a0There is also a parking garage located quite close to our location (Man St. Parking Station) in which parking costs $18 for 12hrs.\r\n\r\nCan I book tours through you? <\/b>\r\n\r\nOf course you can. \u00a0Almost everything you can do in Queenstown, we can organise for you.\r\nIf you want to have things pre-organised before you arrive, all we need is for you to contact us with your preferred activity, preferred dates and some payment details. If you\u2019re keen on doing something (but not entirely sure what you want to do) we can advise you in the right direction once you\u2019re here and have a better idea of your surroundings and what\u2019s available.\r\n\r\nWhat are your reception hours?<\/b>\r\n\r\nOur reception is open from 8am until 10pm\r\n\r\nWhen can I check-in?<\/b>\r\n\r\nYou can check-in at approx. 2pm. Earlier check-in MAY be available on the day, however, this is subject to housekeeping (because we definitely need to provide you with a clean room). If you arrive early in the day before we can check you in, we can store your things and you can chill out in our TV\/Games room, or just cruise the streets until we can organise your bed\/room.\r\n\r\nHow far is it to the Ski-hills?<\/b>\r\n\r\nThere are a few options around Queenstown \u2013\r\n\r\nCoronet Peak: 25-30min\r\nThe Remarkables: 30-35min\r\nCardrona: 45-60min\r\nSnowpark: 45-60min\r\nTreblecone: 75-90min\r\n\r\nIf you do not have your own set of wheels, transport can be organised for you which will vary in cost depending on your preferred mountain.\r\n\r\nCan I check-in past 10pm?<\/b>\r\n\r\nYes you can, you just need to inform us, preferably before the day of your arrival, also preferably by phone on +64 3 442 9522.\r\n\r\nCan I check out before 8am?<\/b>\r\n\r\nYes you can, you just need to inform us, preferably before the day of your departure.\r\n\r\nDo you have storage for my boards\/skis?<\/b>\r\n\r\nYes we do, we have a custom ski\/board storage area in our fully equipped laundry on the premises. It is accessed by your keycard, and is under 24hr surveillance \u2013 it\u2019s also locked down during the time our laundry is locked (9pm \u2013 8am), so if you need to get your gear out before 8am it\u2019s best to let us know the night before. If you feel you need extra security, you can purchase a lock and chain from us for $6.00 NZD.\r\n\r\nDo you have bike storage?<\/b>\r\n\r\nIndeed we do, our ski\/board storage converts to a secure facility for bikes over the warmer months.\r\n\r\nDo I have to bring linen? <\/b>\r\n\r\nNot at all \u2013 only if you have a favourite \u201cblankie\u201d \u2013 otherwise we have fully made beds, and if you ask nicely enough we might even have a towel for you!\r\n\r\n\u00a0<\/strong>\r\n\r\n\u00a0","_et_gb_content_width":"","inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/absoloot.co.nz\/wp-json\/wp\/v2\/pages\/26"}],"collection":[{"href":"https:\/\/absoloot.co.nz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/absoloot.co.nz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/absoloot.co.nz\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/absoloot.co.nz\/wp-json\/wp\/v2\/comments?post=26"}],"version-history":[{"count":25,"href":"https:\/\/absoloot.co.nz\/wp-json\/wp\/v2\/pages\/26\/revisions"}],"predecessor-version":[{"id":9121,"href":"https:\/\/absoloot.co.nz\/wp-json\/wp\/v2\/pages\/26\/revisions\/9121"}],"up":[{"embeddable":true,"href":"https:\/\/absoloot.co.nz\/wp-json\/wp\/v2\/pages\/2"}],"wp:attachment":[{"href":"https:\/\/absoloot.co.nz\/wp-json\/wp\/v2\/media?parent=26"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}